MEET THE TEAM

We know that a loss of licence can have serious consequences to your livelihood and your family's financial security. We have been providing peace of mind and finanical support for Australia's pilots for over 50 years.

The MBF provides an easy, personal process. No call centre queues - with your MBF the team member you need to speak with is just a call, Skype or email away. Our friendly team strives to provide the most personal and professional service.

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Chris Henderson

BUSINESS MANAGER
Chris has been the Business Manager and Company Secretary for MBF since 2012 and is responsible to the Board for setting and implementing strategic plans approved by the Directors. He is the Responsible Manager for the AFSL held by MBF and ensures governance and compliance policies and procedures are in place. Chris is also responsible for the overall results of the business and the effectiveness of the operations undertaken by the administration team.
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Pip Berquist

Membership Manager
Pip joined the MBF team in 2018, and is our Membership Manager; her role includes supervision of the membership team, overseeing membership applications and annual renewals. Pip reports directly to the Board on all membership matters and will raise any policy or technical membership issues on behalf of members.
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Christine Simpson

CLAIMS MANAGER
As the Claims Manager, Christine provides advice and assistance to members through the claims process – claimants will need to talk to Christine in order to make the process as smooth as possible. She reports directly to the Board on all claims matters and is also the Privacy Officer. Christine is the primary contact in relation to the MBF Internal Complaints Handling Process.
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Michelle Vong

ACCOUNTANT & FACILITIES MANAGER
Michelle has been with the MBF for over 6 years and has recently become the MBF Accountant, as well as Facilities Manager for the MBF building in South Melbourne. She handles all aspects of bookkeeping, accounts payable and daily financial transactions. Michelle has a Bachelor of Accounting and completed her CPA qualification in 2018.
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Aaron Tams

IT & Security Manager
Aaron has been with the MBF since 2014. Aaron manages all aspects of our IT and Security, from Projects, System Administration, Support, Future scoping and control and administration of the Building systems. Aaron also assists Michelle with the day to day Facilities Management.
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Karen Ellis

Membership Assistant
Karen joined the MBF team in mid 2019 and has been providing essential support within the membership team and facilities tasks.
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Rajman Kaur

Accountant Assistant
Rajman started with the MBF in Decmeber 2019. She assists with all aspects of bookkeeping, accounts payable and daily financial transactions.
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Kalindra Heyes

Membership Assistant
Kalindra joined the MBF team in early 2018 and has been providing essential support within the membership team.